Custodial Service Levels

Custodial provides full-service cleaning in all state funded buildings and several auxiliary buildings across both city and east campuses. The custodial shop performs all preventative maintenance for custodial cleaning equipment and performs installation and repair for restroom cabinetry. This department also provides Integrated Pest Management (IPM) for both state and auxiliary buildings.

CUS - Service Matrix

Facility or Building Component
Description and Information
Basic Service
Recharge Service
Service Not Provided
Cleaning ServicesCleaning services are provided. Reference frequency table for details. 
  
Dispensers - Paper Towels, Sanitary, Soap, and Toilet PaperCustodial Services is responsible for installing and repairing all dispensers in bathrooms. To report a problem, contact your BMR.
  
Floor Covering, cleaningCustodial Services is responsible for cleaning floor surfaces in buildings. They will use the methods and equipment deemed most suitable for a particular floor surface. They have developed an extensive plan for cleaning the areas and the frequency of cleaning depends on the use of the space.
  
Pest ManagementPest management is a function of Custodial Services. Pests include but not limited to bats, birds, insects, rodents in building.
  

CUS - Schedule of Services

Office, Conference Room, Staff Lounge

Twice Weekly
  • Stairways dust mopped and spot mopped
  • Sweep inside and outside steps of entries leading to office areas
  • Spot clean entry doors as well as one panel of glass to either side of the door of entries leading to office areas
  • Dust mop or vacuum public hallways
Weekly
  • Empty regular trash
  • Vacuum traffic areas and visible soil and spot clean carpet
  • Dust mop and spot mop hard surface floors
  • Clean conference room chalkboard/marker board upon request
Every Other Week
  • Damp mop hard surface floors and spot clean baseboards
  • Wipe light switch and door knob as needed
Every Other Month
  • Vacuum and edge complete carpeted area and spot clean baseboards
  • Dust ceiling vents
Annually
  • Clean trash receptacles
  • Clean inside glass (non-structural)
  • Clean ceiling vents
  • Clean doors, jambs, kick plates and hardware

Non-Classroom Laboratories

Daily
  • Empty regular trash
  • Clean chalkboard/marker board
  • Vacuum traffic area, visible soils and clean carpet spots
  • Dust mop and spot mop hard surface floors
Weekly
  • Damp mop hard surface floors
  • Spot clean doors, jambs, kick plates and door hardware
  • Spot clean light switches
Monthly
  • Vacuum and edge carpet
  • Spot clean baseboards
  • Clean trash receptacles
Every Six Months
  • Clean doors, jambs and hardware
  • Clean accessible ceiling vents
  • Clean inside glass (nonstructural)

Restrooms

Daily
  • Empty trash and spot clean receptacle
  • Dust mop floor
  • Wet mop floor and baseboards with an approved cleaner
  • Replace sanitary napkin sacks
  • De-scale and disinfect stools and urinals
  • Disinfect and rinse toilet seats
  • Spot clean partitions and toilet paper holders with a disinfectant
  • Fill empty toilet paper dispensers
  • Disinfect lavatories
  • Spot clean walls and paper towel dispenser with a disinfectant
  • Restock paper towel dispensers
  • Clean and fill soap dispensers
  • Clean and shine mirrors
  • Dust and disinfect door push plate, jambs, kick plates and door hardware
Weekly
  • Clean and disinfect partitions, pipes, registers, sills, ledges, bookshelves, furniture, trash receptacles and their containers
  • Pour disinfectant down floor drain
Monthly
  • Clean vents, doors and jambs
Quarterly
  • Clean walls
  • Machine scrub floors

Classroom, Laboratory, Public Hallway, Library, Student and Public Lounge, Public Stairway, Public Entry

Daily
  • Empty trash and spot clean container
  • Clean chalkboard or marker board along with its tray
  • Restock chalk and markers as needed
  • Spot clean and arrange desks and tables
  • Vacuum carpet traffic areas and spot clean as needed
  • Dust mop hard surface floors
  • Spot mop as needed
  • Close and lock windows and turn off lights
  • Clean and disinfect drinking fountains
  • Spot clean entry doors as well as one panel of glass to either side of the door
  • Spot clean chairs and disinfect lounge tabletops
Twice Weekly
  • Sweep inside steps
  • Spot mop inside steps as needed
Weekly
  • Clean surface edges of chalkboards and marker boards
  • Dust horizontal ledge surfaces
  • Vacuum carpeted area
  • Damp mop hard surface floor
  • Spot clean doors, jambs. Kick plates, hardware and light switch plates
  • Clean desks and tables
  • Dust open portions of library bookshelves
Monthly
  • Dust ceiling vents, chairs and classroom equipment
  • Spot clean baseboards
  • Edge carpet
  • Wash trash receptacles
Every Six Months
  • Clean desks, tables, doors, jamb, hardware and ceiling vents
  • Clean inside glass (non-structural)
  • Vacuum upholstered chairs
  • Vacuum or dust blinds

Periodic Floor Care

Monthly
  • Burnish or buff hard surface floors in public hallways
Annually
  • Scrub and refinish hard surface floors
  • Soil extract carpets
As Needed
  • Refinish Terrazzo Floors - state

The service information provided above is subject to change without notice.